Guidelines for visiting T.J. O Toole’s during the COVID-19 Pandemic
In accordance with advice from the HSE, the HSA and Fáilte Ireland
THANK YOU FOR YOUR CO-OPERATION
The new systems and procedures described below are required under the Fáilte Ireland guidelines and will take time to adjust to. While they are not always favourable they are in place for the safety of staff and customers. They may need to be adapted on an ongoing basis as guidelines change and as we learn what will work and what won’t.
Please be considerate of the staff and of other customers during this uncertain time while we adjust and improve on an ongoing basis.
If you are feeling unwell, have recently travelled from an affected area or been in contact with a suspected case of COVID-19, we ask that you do not come into the bar, shop or post office for the safety of yourself, our staff and our other customers.
The time limit placed on staying in the bar, as well as the social distancing restrictions we must adhere to, have meant we will be operating at a much reduced capacity. We are unlikely to have availability for walk-ins during this time so please book your table in advance to avoid disappointment.
When entering the shop and post office, please enter one customer at a time to allow for social distancing.
In the bar we will have a one way system in place to allow for social distancing. Please enter through the front door only and we ask that you exit via the side entrance.
Unfortunately, due to government guidelines, we are restricted to just 105 minutes per booking.
In order to be fair to all guest bookings and to maximise your time, please ensure you arrive on time as the time restriction will apply from the start time of booking, not the time of arrival. If you arrive 30 minutes late you will have just 75 minutes remaining.
This rule must be in place to allow all bookings to be accommodated and to prevent any congregation of customers waiting for tables as there will be no bar area for customers to wait.
In order to facilitate contact tracing in the event of a suspected case of COVID-19 we are required to take the name and contact information of one person in your group. This information will be stored for up to 1 month. We will also ask this person to maintain the contact information of the other members of the group for 1 month.
In order to ensure social distancing, guests must remain seated during their stay, except when using the bathrooms.
Guests will not be permitted to move between tables or go to the bar as table service only will be in operation. Your food, drink and bill will all be brought to you by your server.
The restrictions in place will mean a number of changes to your normal drinking and dining experience!
For example there will be no sitting at the bar counter. There are no shared jugs or baskets permitted and straws, umbrellas and garnishes will no longer be used.
Please maintain a distance of 2 metres from other customers and staff members for the duration of your stay.
Please remember to practice good hand hygiene and coughing and sneezing etiquette.
Hand sanitiser stations will be available at all entrances and exits and at various points throughout the bar.